Arrow Switch Panels – POPIA Compliance Statement

Arrow Switch Panels is committed to protecting your privacy and ensuring that your personal information is collected and processed properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

1. Purpose of Collecting Personal Information

We collect and process your personal information to:

• Provide you with information about our products and services

• Respond to your enquiries or requests

• Facilitate communication for quotes, orders, or support

• Improve our customer service and website functionality

• Comply with legal and regulatory requirements

2. Types of Personal Information Collected

The information we may collect includes:

• Name and surname

• Email address

• Contact number

• Company name

• Delivery or physical address

• Any other information provided voluntarily through our contact forms or communication

3. Protection of Personal Information

We are committed to securing your personal data. We take appropriate, reasonable technical and organisational steps to protect the personal information in our possession against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

4. Disclosure of Information

Arrow Switch Panels will never sell or distribute your personal information to third parties unless:

• Required by law

• We have your consent

• It is necessary to fulfil our service to you through a trusted third-party provider

5. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of your information

• Withdraw your consent at any time

• Object to the processing of your personal information

6. Contact Us

If you have any questions regarding our POPIA compliance or would like to access or correct your personal data, please contact:

Arrow Switch Panels
Email: info@arrowswitchpanels.co.za
Website: https://arrowswitchpanels.co.za